Custom Carved Signs - The Carving Company
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FAQ

How do I choose a color?
You may ask for any color you wish and we will paint in the general color range (example - navy blue, red, light blue). If you need a specific color custom matched, there is a $35 additional fee.
Please note that colors may not look exactly the same on the monitor as they do in person. 
Provide as much detail as possible about your sign to avoid additional costs.
 
How do I choose a size?
Some of our listings have multiple size options, and some only list one size. You are not limited to the sizes in our listings. Just let us know the size you need and we will let you know the new price.
 

Gloss vs. Matte finish
We offer gloss and matte clear coats. While gloss is the most popular, we think the matte looks best. You can specify what you prefer by contacting us, or adding it to the notes section of your order.

 

How do I let you know what I would like on my sign?
Just send us an email before your order and we will send you a proof. OR you can go ahead and order from a listing if you are sure your sign meets the size and text options and add your details to the notes section of your order. Half numbers and special characters are accepted. 

Some stock image ideas are anchor, Adirondack chair, beach chair, animal silhouettes, catboat, Cape Cod, state boundaries, crab, deer, electric guitar, fleur de lis, gecko. golf clubs, heart, heron, light house, lobster, Nantucket basket, paw print, pineapple, sailboat, sand dollar, scallop shell, shamrock, star, starfish, tuna fish, whale
 

Do you offer double sided signs or different shapes?
YES! Just contact us first because the pricing is different. We will make you a reserved listing to order from. We also add eye screws to the top of double sided signs if you would like.

 

What if my sign has more text than what is pictured?
Just contact us first and we will let you know if there is a size or price change. We are a custom shop and expect your unique ideas. Just ask!

 

Will you create a design or proof for me to see?  Do you have a gallery of photos to look over?
Yes! We do not send our proofs in color, but your actual sign will come painted as requested.

Giving us as much detail before designing is best.  Let us know size, shape, upper/lower case letters etc.  You can look over our gallery of 100’s of  signs we have made.
 

I would like a totally different sign than what you offer.
No problem. Please be as specific as possible, especially if you are requesting a totally new style sign or artwork. If you have changes to your original design, we will change it up to two more times, then will require a $50 deposit to continue designing.

When will sign ship? Will I receive in time for Christmas or special event?
As Christmas approaches, we will determine an order cut off date. Typically, it's early in November. It's best to order well in advance if you want a sign under the tree. For other "need by" dates, ask us our current shipping time. Some months are busier than others. As of June 2019 we are 8 weeks to shipping day.