Custom Carved Signs - The Carving Company
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FAQ

How do I choose a color?
You can pick from any of our stock colors for no extra charge. You will find them here. If you would like a color that is not listed, you will need to provide us with a color name from a major paint manufacturer. Benjamin Moore is preferred, but other major paint manufacturers may work as well. Just ask us. For any color that is not listed in our stock colors, there will be an additional $35 charge.
Please note that colors may not look exactly the same on your screen as they do in person. We recommend that you get the actual color card listed on our color swatches from the manufacturer if you are unsure. You can write your colors in the notes section at checkout. If you forget to do that, not to worry. We will email you and confirm everything about your sign before we start making it. We will also send you proofs at that time.

Where is the notes section at checkout?

Notes Section at Checkout

How do I choose a size?
Some of our listings have multiple size options, and some only list one size. You are not limited to the sizes in our listings. Just let us know the size you need and we will let you know the new price.
 

Gloss vs. Matte finish
We offer gloss and matte clear coats. While gloss is the most popular, we think the matte looks best. You can specify what you prefer by contacting us, or adding it to the notes section of your order.

 

How do I let you know what I would like on my sign?
Just send us an email before your order and we will send you a proof. OR you can go ahead and order from a listing if you are sure your sign meets the size and text options and add your details to the notes section of your order. Half numbers and special characters are accepted. 

Some stock image ideas are anchor, Adirondack chair, beach chair, animal silhouettes, catboat, Cape Cod, state boundaries, crab, deer, electric guitar, fleur de lis, gecko. golf clubs, heart, heron, light house, lobster, Nantucket basket, paw print, pineapple, sailboat, sand dollar, scallop shell, shamrock, star, starfish, tuna fish, whale
 

Do you offer double sided signs or different shapes?
YES! Just contact us first because the pricing is different. We will make you a reserved listing to order from. We also add eye screws to the top of double sided signs if you would like.

 

What if my sign has more text than what is pictured?
Just contact us first and we will let you know if there is a size or price change. We are a custom shop and expect your unique ideas. Just ask!

 

Will you create a design or proof for me to see?  Do you have a gallery of photos to look over?
Yes! We do not send our proofs in color, but your actual sign will come painted as requested.

Giving us as much detail before designing is best.  Let us know size, shape, upper/lower case letters etc.  You can look over our gallery of 100’s of  signs we have made.
 

I would like a totally different sign than what you offer.
No problem. Please be as specific as possible, especially if you are requesting a totally new style sign or artwork. If you have changes to your original design, we will change it up to two more times, then will require a $50 deposit to continue designing.

When will sign ship? Will I receive in time for Christmas or special event?
As Christmas approaches, we will determine an order cut off date. Typically, it's early in November. It's best to order well in advance if you want a sign under the tree. We also offer gift certificates that you can order well into December.  For other "need by" dates, ask us our current shipping time. Some months are busier than others. As of September 2019 we are 6 weeks to shipping day.